Hardware – $$

Software – $$

Training – $

Installation – $$

Support – 24/7 365 Included

Contract – No

Payment Processing – No Junk Fees

Tableside Ordering – Yes

Online Ordering – Fully Integrated

Reporting – 4/4

Labor Management – 4/4

Marketing / CRM – 3/4

Review Management – Yes

Loyalty – Yes

Gift Cards – Yes

Payroll – Integration Via Gusto

3rd Party Integrations – Yes

Enterprise / Multi-Unit – Yes

Operation – Cloud-Based

Restaurant Type – All

Hardware – Terminals, Handhelds

Backup Router – Meraki Backup Z3 C LTE

Reports – 90+

Multi-Unit Bulk Menu Editor – $0 Per Month

Gift Cards – $0 Per Month

Loyalty – $65 Per Month

Customer Marketing – $25 Per Month

Online Ordering – $45 Per Month

QR Code Ordering – $0

QR Code Processing Fees – Zero BPS

Dual Pricing Capability – Yes

Navigable Screens – Yes

Customizable Items – Yes

Divided Speed Screens – Yes

Local Support – Yes

In-Person Installation – Yes

In-Person + Remote Training – Yes

Hardware – $$

Software – $$

Training – $

Installation – $$

Support – 24/7 365 – No Local Support

Contract – Up to 3 Years

Payment Processing – Junk Fees

Tableside Ordering – Yes

Online Ordering – Fully Integrated

Reporting – 3/4

Labor Management – 4/4

Marketing / CRM – No

Review Management – No

Loyalty – Yes

Gift Cards – Yes

Payroll – Yes

Third Party Integrations – Yes

Enterprise – Multi-Unit – Yes

Operation – Cloud-Based

Restaurant Type – All

Hardware – Terminals, Handhelds

Backup Router – Meraki Back Z3 C LTE

Reports – ~20

Multi-Unit Bulk Menu Editor – $100 Per Month

Gift Cards – $50 Per Month

Loyalty – $50 Per Month

Customer Marketing – $75 Per Month

Online Ordering – $75 Per Month

QR Code Ordering – $65 Per Month

QR Code Processing Fees – 50 Additional BPS

Dual Pricing Capability – No

Navigable Screens – Limited

Customizable Screens – Limited

Divided Speed Screens – No

Local Support – No

In-Person Installation – Only for 4+ Terminals

In-Person + Remote Training – Remote Only

Hardware – $$

Software – $$

Training – $

Installation – $$

Support – 24/7 365 Included

Contract – No

Payment Processing – No Junk Fees

Tableside Ordering – Yes

Online Ordering – Fully Integrated

Reporting – 4/4

Labor Management – 4/4

Marketing / CRM – 3/4

Review Management – Yes

Loyalty – Yes

Gift Cards – Yes

Payroll – Integration Via Gusto

3rd Party Integrations – Yes

Enterprise / Multi-Unit – Yes

Operation – Cloud-Based

Restaurant Type – All

Hardware – Terminals, Handhelds

Backup Router – Meraki Backup Z3 C LTE

Robust table management capabilities with SpotOn Reserve.

3rd party integration for KDS.

Customizable menu build capability.

Employees can have multiple job codes

Enterprise multi-unit management suite.

Rich labor management tools.

Local, in-person set-up by POS Philly.

Durable, reliable hardware.

Hardware – $$

Software – $$

Training – Self-Service

Installation – Self-Service

Support – 24/7 365 – No Local Support

Contract – No

Payment Processing – No Junk Fees

Tableside Ordering – Ordering Only

Online Ordering – 3rd Party Integration

Reporting – 3/4

Labor Management – 1/4

Marketing / CRM – 4/4

Review Management – No

Loyalty – Yes

Gift Cards – Yes

Payroll – Yes

Third Party Integrations – Yes

Enterprise – Multi-Unit – No

Operation – Cloud-Based

Restaurant Type – QSR, Counter Service

Hardware – Terminals, Customer-Facing POS

Backup Router – None

Lacks kitchen and table management functionality.

Limited menu build capabilities.

No user permission or multiple jobs for 1 employee.

Limited multi-unit reporting.

Limited labor management.

All set up is do-it-yourself.

Non-durable hardware.

Hardware – $$

Software – $$

Training – $

Installation – $$

Support – 24/7 365 Included

Contract – No

Payment Processing – No Junk Fees

Tableside Ordering – Yes

Online Ordering – Fully Integrated

Reporting – 4/4

Labor Management – 4/4

Marketing / CRM – 3/4

Review Management – Yes

Loyalty – Yes

Gift Cards – Yes

Payroll – Integration Via Gusto

3rd Party Integrations – Yes

Enterprise / Multi-Unit – Yes

Operation – Cloud-Based

Restaurant Type – All

Hardware – Terminals, Handhelds

Backup Router – Meraki Backup Z3 C LTE

Front-of-house designed for restaurants.

Check splitting is easy, fast and seamless; available on FOH and handheld.

Intuitive and easy to understand software.

Over 90+ interactive cloud reports.

Easy to understand data.

Meet-or-beat processing rates. No junk fees.

Month-to-month agreement, no long term contract or commitment.

Easy to exit SpotOn agreement.

Hardware – $$

Software – $$

Training – $

Installation – $

Support – Varies By Merchant Provider

Contract – Varies By Merchant Provider

Payment Processing – $$

Tableside Ordering – Yes

Online Ordering – 3rd Party Integration

Reporting – 2/4

Labor Management – 2/4

Marketing / CRM – 2/4

Review Management – No

Loyalty – Yes

Gift Cards – Yes

Payroll – Yes

Third Party Integrations – Yes

Enterprise – Multi-Unit – No

Operation – Cloud-Based

Restaurant Type – QSR, Counter Service

Hardware – Terminals, Handhelds

Backup Router – Built In LTE Backup

Interface not designed for restaurants.

Check splitting requires separate app.

Not intuitive for staff to use.

Non-reliable cloud based reporting.

Data is difficult to understand.

High effective rate due to junk fees.

4 year contract – yikes!

Merchant provider can charge high cancellation fee to end agreement.