SpotOn Restaurant POS has been named a Top Performer in Bar & Restaurant POS, customer loyalty, and online ordering software in Capterra’s 2022 Shortlist reports, according to Business Wire Magazine.
The hottest POS on the market has firmly planted its flag in the hospitality market with award winning features. Restaurants have been clamoring for a cloud point-of-sale solution with innovative features that doesn’t tie you down into a long-term contract. Now, SpotOn has been certified as a solution that every restaurant should be looking at.
Business Wire spoke to Kevin Bryla, Head of Customer Experience at SpotOn, about why SpotOn is excelling in the hospitality market. Kevin says, “We built a software, payment, service and support model from the ground up to help restaurants be more successful.“Being ranked by restaurateurs as the best platform is incredibly motivating for us to stay focused on delivering for our customer.”
Major areas that Capterra lauded SpotOn for included customer on boarding. According to Business Wire, “To prepare their restaurant and bar clients for success, SpotOn provides an unparalleled level of service to ensure they feel supported throughout the customer journey and make the best use of their software integrations. Throughout the onboarding and activation phases, SpotOn empowers clients with in-depth training and procedures including in-person and live, online training, webinars, and an extensive portfolio of documentation and videos. Throughout the partnership, support is available 24/7 with real-time phone support, automated help desk and email assistance, and an archive of product-specific FAQs, forums, and articles.”
POS Philly, your region’s SpotOn provider, takes the next step with customer onboarding. Our office trains our customers with a dedicated project manager. Our PM’s work with customers to program their system, train staff, and provide in-person live day support and installation. Together, POS Philly and SpotOn are here to make new POS installs stress free every step of the way.
SpotOn was also praised for its software, loyalty, and online ordering. Our industry-leading back-of-house software has over 90+ in-depth reports. Front-of-house screens are easy to navigate and maintain. Users can even program prices on their front-of-house screen. Customer loyalty is easy to manage, too, and incentivizes customers to keep coming back for more of your business. Online ordering runs in sync with your front-of-house, has no additional fees, and works perfectly with in-house dine-in ordering. All of this is included in an affordable monthly POS subscription.
Check out everything SpotOn has to offer on our website. Interested in a demo? Contact us now and a representative will assist with your new point-of-sale journey!